the user's voice in the strategic planning of public libraries using Quality Function Deployment (QFD)

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the user's voice in the strategic planning of public libraries using Quality Function Deployment (QFD)

Detalles Bibliográficos
Autores principales:	Romo - González, José Refugio, Tarango, Javier, Machin-Mastromatteo, Juan
Formato:	Online
Idioma:	spa
Publicado:	Universidad Nacional, Costa Rica 2018
Acceso en línea:	https://www.revistas.una.ac.cr/index.php/bibliotecas/article/view/11518

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