Strengths and weaknesses in management competencies of social and health care managers

Introduction: Management competencies and their developing are now, in Finland, more actual than they have been earlier. It is because Finland is currently facing a major health and social services reform; so, managers have to be able to succeed the development of a new organization, and they need t...

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Autores principales:	Vilhelmiina Ripaoja, Hanna-Katri, Tikkanen, Päivi Hannele
Formato:	Online
Idioma:	spa
Publicado:	Universidad Estatal a Distancia, Costa Rica 2023
Acceso en línea:	https://revistas.uned.ac.cr/index.php/repertorio/article/view/4758

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spelling	REPERTORIOUNED47582023-05-09T03:47:40Z Strengths and weaknesses in management competencies of social and health care managers Vilhelmiina Ripaoja, Hanna-Katri Tikkanen, Päivi Hannele management competencies management theory development of management competence. social- and health care management, Introduction: Management competencies and their developing are now, in Finland, more actual than they have been earlier. It is because Finland is currently facing a major health and social services reform; so, managers have to be able to succeed the development of a new organization, and they need to involve and support staff in the change process. In addition to managing, the development of a new organization, managers must be able to involve and support employees in change. In change managing, managers communication competencies are relevant and important for guiding and engaging employees. Objective: The aim of this study was to investigate the management competencies of managers and supervisors in the social and health care sector, in North Savo, before the reform of the health and social services. Methods: The study was conducted as a Webropol survey among managers of 13 different organizations in the North Savo region, Finland. The participant managers answered questions about their own situation and rated their competences on a Likert scale. The results were analyzed using statistical methods. Results: Almost 20% of the respondents were over 60 years old. Nearly, all respondents had studied management in addition to their degree. Preliminary results showed that 32% of the managers had not consciously chosen the management method they used. Among those managers who had consciously chosen a management method, 26% had chosen coaching management, 11% had chosen leading with knowledge and 7% had chosen positive management. 10% of respondents were using more than one management method. The results showed that the weakest areas of management competencies were quality assessment related to quality programs, business competencies, service chain design, and interdisciplinary collaboration.  On the other hand, relationship building, dealing with conflict situations, professional competencies and substantive competencies of employees were the greatest strengths. Conclusions: The identified weaknesses in the study represent important areas for improvement. Universidad Estatal a Distancia, Costa Rica 2023-05-08 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion application/pdf https://revistas.uned.ac.cr/index.php/repertorio/article/view/4758 Repertorio Científico; Vol. 25 No. 3 (2023): Primer Congreso Costarricense Administración de Servicios de Salud; 80-84 Repertorio Científico; Vol. 25 Núm. 3 (2023): Primer Congreso Costarricense Administración de Servicios de Salud; 80-84 2215-5651 1021-6294 spa https://revistas.uned.ac.cr/index.php/repertorio/article/view/4758/6555 Derechos de autor 2023 Repertorio Científico
institution	Universidad Estatal a Distancia
collection	Revista Repertorio Científico
language	spa
format	Online
author	Vilhelmiina Ripaoja, Hanna-Katri Tikkanen, Päivi Hannele
spellingShingle	Vilhelmiina Ripaoja, Hanna-Katri Tikkanen, Päivi Hannele Strengths and weaknesses in management competencies of social and health care managers
author_facet	Vilhelmiina Ripaoja, Hanna-Katri Tikkanen, Päivi Hannele
author_sort	Vilhelmiina Ripaoja, Hanna-Katri
description	Introduction: Management competencies and their developing are now, in Finland, more actual than they have been earlier. It is because Finland is currently facing a major health and social services reform; so, managers have to be able to succeed the development of a new organization, and they need to involve and support staff in the change process. In addition to managing, the development of a new organization, managers must be able to involve and support employees in change. In change managing, managers communication competencies are relevant and important for guiding and engaging employees. Objective: The aim of this study was to investigate the management competencies of managers and supervisors in the social and health care sector, in North Savo, before the reform of the health and social services. Methods: The study was conducted as a Webropol survey among managers of 13 different organizations in the North Savo region, Finland. The participant managers answered questions about their own situation and rated their competences on a Likert scale. The results were analyzed using statistical methods. Results: Almost 20% of the respondents were over 60 years old. Nearly, all respondents had studied management in addition to their degree. Preliminary results showed that 32% of the managers had not consciously chosen the management method they used. Among those managers who had consciously chosen a management method, 26% had chosen coaching management, 11% had chosen leading with knowledge and 7% had chosen positive management. 10% of respondents were using more than one management method. The results showed that the weakest areas of management competencies were quality assessment related to quality programs, business competencies, service chain design, and interdisciplinary collaboration.  On the other hand, relationship building, dealing with conflict situations, professional competencies and substantive competencies of employees were the greatest strengths. Conclusions: The identified weaknesses in the study represent important areas for improvement.
title	Strengths and weaknesses in management competencies of social and health care managers
title_short	Strengths and weaknesses in management competencies of social and health care managers
title_full	Strengths and weaknesses in management competencies of social and health care managers
title_fullStr	Strengths and weaknesses in management competencies of social and health care managers
title_full_unstemmed	Strengths and weaknesses in management competencies of social and health care managers
title_sort	strengths and weaknesses in management competencies of social and health care managers
publisher	Universidad Estatal a Distancia, Costa Rica
publishDate	2023
url	https://revistas.uned.ac.cr/index.php/repertorio/article/view/4758
work_keys_str_mv	AT vilhelmiinaripaojahannakatri strengthsandweaknessesinmanagementcompetenciesofsocialandhealthcaremanagers AT tikkanenpaivihannele strengthsandweaknessesinmanagementcompetenciesofsocialandhealthcaremanagers
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Strengths and weaknesses in management competencies of social and health care managers

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